Welcome to Mama’s Cookie! By placing an order with us, you agree to the following terms and conditions:
- Order Placement
- All orders must be placed at least 2 days in advance.
- Orders can be made via our website.
- We accept payment through our website.
- Pricing and Payment
- Prices are listed on the website or provided upon request.
- Full payment is required at the time of order unless otherwise agreed upon.
- Cancellations and Refunds
- Orders can be canceled up to [insert number of days] before the scheduled pickup or delivery date.
- No refunds will be provided for cancellations made within 24 hours of the event.
- If we are unable to fulfill your order for any reason, we will offer a full refund or reschedule the order.
- Delivery and Pickup
- Orders are available for [pickup/delivery]. Delivery fees may apply.
- Delivery times will be confirmed in advance, and we are not responsible for delays due to weather, traffic, or other unforeseen circumstances.
- Please ensure someone is available to receive the order at the agreed delivery time.
- Product Quality
- We strive to provide the best quality products. If there is an issue with your order (e.g., damage, incorrect items), please notify us within 6 hours of receiving the order so we can address it.
- Allergies and Ingredients
- Our products may contain allergens such as nuts, dairy, eggs, and gluten. Please inform us of any allergies or dietary restrictions when placing your order.
- While we take precautions to prevent cross-contamination, we cannot guarantee that our products are completely free from allergens.
- Privacy
- We respect your privacy. Any personal information shared with us will only be used for processing your order and will not be shared with third parties.
- Liability
- We are not responsible for any injury, illness, or damage that may result from the consumption of our products.
- Changes to Terms
- Mama’s Cookie reserves the right to modify these terms and conditions at any time. Any changes will be posted on our website and will take effect immediately.
By placing an order, you acknowledge that you have read and agree to these terms and conditions.